Col Grist

How to fix the donation page your supporter can’t use

by Col Grist

Accessibility affects supporter experience, particularly when it comes to giving. In this article, you’ll discover some top tips for how fundraisers can spot accessibility problems and fix them too. 

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Llamau rebuilt their website for their beneficiaries. Their fundraising improved too.

by Col Grist

Many supporters – older donors, people with sight loss, people using screen readers, anyone on a phone in bright sunlight – hit avoidable barriers on the way to giving. This is the story of what happened when Welsh charity, Llamau, decided to rebuild their website and fix the accessibility issues, all in one go. 

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About the author

Col Grist

Col Grist (he/him) is co-founder and creative director at Few and Far, a certified B Corp creative studio using digital innovation to help charities and purpose-driven organisations make a positive impact. 

Over the past 15 years, he has created award-winning work for some of the UK’s most recognised charities and organisations, including Mind, Solving Kids’ Cancer UK, NSPCC, The Bank of England, St. George’s Crypt and WaterAid.